What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, abandon a shopping cart, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients may be used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, abandon a shopping cart, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive marketing offers from us, partners and affiliates, we may send you periodic e-mails, contact you by phone or mail. If you would no longer like to receive promotional correspondence from us, our partners, or affiliates, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive marketing offers, you will not receive them. Visitors who register or participate in other site features such as marketing programs, contests, sweepstakes, surveys, and 'members-only' content will be given a choice whether they would like to receive marketing communications from us, our partners, or affiliates.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
Except as described in this statement, we will not disclose your personal information (name, address, phone number, general purchase information and email) outside of Skin Care Natural, Brookhollow Marketing and its controlled subsidiaries and affiliates without your consent. Skin Care Natural, Brookhollow Marketing and its controlled subsidiaries and affiliates sites allow you to choose to share your personal information with select Skin Care Natural or Brookhollow Marketing partners so that they can contact you about their products, services or offers. We do give you a choice as to whether you wish to receive communications from Skin Care Natural or Brookhollow Marketing on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). We also give you a choice to receive marketing offerings directly from the offering company. (Your information including Name, Phone Number, Address, Email and General Purchases would be transferred to these companies directly). WE NEVER DISCLOSE CREDIT CARD NUMBERS, OR CREDIT INFORMATION (IF APPLICABLE)
See the Communication Preferences section below for more information.
Some Skin Care Natural or Brookhollow Marketing services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Skin Care Natural or Brookhollow Marketing and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Skin Care Natural or Brookhollow Marketing or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Skin Care Natural or Brookhollow Marketing employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.
How can you opt-out, remove or modify information you have provided to us?
To modify your marketing offers, please go to http://optoutoffers.com/ and tell us specifically what marketing offers you would like to opt out of receiving. Please note that due to email production schedules you may receive any emails already in production up to 7 business days after been sent.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
These choices do not apply to the receipt of invoice and shipping communications that are considered mandatory to conducting service when ordering a service or product from us. The only way to discontinue this communication is to not order from us or to cancel service.
Third party links
In an attempt to provide you with increased value, we may include third party links and advertising on our sites. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Contact us at info@skincarenatural.com
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 4th 2010.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to info@skincarenatural.com.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.
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